For SaaS and solo founders
The only review that can't be faked.
Refund Score reads your Stripe and shows visitors how rarely customers ask for their money back. No review page you never asked for. No paying to reply. Just the numbers.
Checking is free. Showing it off is £12 a year.
Why refunds
Unhappy customers don't just complain. They ask for their money back.
Reviews lean grumpy
People who had a fine time rarely write anything. People who had a bad day write paragraphs. So star ratings skew low and say more about moods than products.
Refunds are what people actually do
Asking for money back is the clearest "this wasn't worth it" there is. It happens in Stripe, so it is counted, not claimed.
Nobody can game it
No fake five stars, no review swaps, no competitors dropping one star bombs. Your score is your sales and your refunds. That's it.
Your call, always
Nothing is public until you choose to publish it. No page appears about you because a stranger typed your name.
Colours that mean something
97 on 100 sales is great. 97 on 5,000 sales is a flex.
The ring colour shows how many sales sit behind your score, so visitors know how much weight to give it. We show the band, never your exact sales.
You need at least 10 sales before a score shows. Under that, one refund would swing it too much to be fair.
How it works
Three steps. About four minutes.
Connect Stripe
Make a read only key in Stripe with one click and paste it in. We can see sales and refunds. We can't touch money, customers or settings.
We do the counting
Every successful sale, every refund and every chargeback, all time. Each sale counts once, even if it was partly refunded twice. Updated every few hours.
Paste your badge
Pick a style that fits your site and copy one line of HTML. Or copy a prompt for your AI agent, or plug in our MCP server, and let it install the badge for you.
Lazy install, the good kind
Your dashboard gives you a ready made prompt. Paste it into Claude Code, Cursor, Lovable or Bolt and it drops the badge into your footer. Prefer MCP? Point your agent at refundscore.io/mcp.
Pricing
£12 a year. That's it.
A pound a month for a trust badge nobody can argue with. Check your score for free first, then pay only if you like what you see.
- Verified score from your Stripe data
- Badge in 3 sizes, 3 themes, ring or cat
- Public score page visitors can check
- Score updates by itself every few hours
- AI install prompt and MCP server
- Cancel any time, keep it until the year ends
Payments handled by Dodo Payments, our merchant of record. Sales tax or VAT is added at checkout where it applies.
Questions, answered
How is the score worked out?+
We take every successful sale in your Stripe account and count how many were refunded or disputed. Score = 100 minus that percentage, rounded down. 3 refunds in 100 sales is a 97.
Is Refund Score a Trustpilot alternative?+
For a lot of SaaS founders, yes. Instead of star reviews from whoever chooses to write one, your score comes from every real sale in Stripe. Nothing is public until you choose to publish it, and there's nothing to reply to. You can also keep your reviews and show both.
Do partial refunds count?+
Yes. If someone asked for some money back, that's a signal. But each sale only counts once, so a sale refunded in two parts is still one.
Do chargebacks count?+
Yes, any dispute counts, even ones you won. A customer who disputes was unhappy enough to ask their bank for the money.
Can you see my customers or move money?+
No. The key you give us is read only and we only keep counts. We never store names, emails or amounts. You can delete the key in Stripe any time and we lose access instantly.
What if my score isn't great?+
Then nobody sees it. Your score is private until you subscribe and choose to publish. Fix what's causing refunds, and your score climbs with every new sale.
Can someone fake a score?+
Not easily. Scores only come from live mode Stripe data, each Stripe account can only connect once, we check you own the website before a score goes public, and every badge links to a public page showing when it was last checked.
Do I need Stripe?+
For now, yes. Paddle, Lemon Squeezy and Dodo are on the list. Tell us which one you want first.
How often do people want their money back?
Find out in about two minutes. Free to check.
Get my Refund Score